Communication Practice

Develop essential soft skills through realistic conversation scenarios

David
Handle customers who have heard negative reviews

David - Skeptical client who's researched your company and found mixed reviews online

Intermediate
You:Customer Support Agent
Goal:Rebuild trust and address concerns professionally
Sarah Chen
Google Interview

Sarah Chen - Google HR recruiter

Advanced
You:Job Candidate
Goal:Demonstrate your qualifications and cultural alignment with Google
Eric
Resolve team member's unwillingness to collaborate

Eric - Research Analyst who prefers working alone and sees collaboration as inefficient

Advanced
You:Team Lead
Goal:Encourage collaboration while respecting their work style
Evita Kennedy
Creating a Learning Culture

Evita Kennedy - Head of Sales who's results-focused and skeptical about training programs

Intermediate
You:Learning & Development Manager
Goal:Get buy-in for learning initiatives that support business goals
Robert
Sales Objection Handling

Robert - Budget-conscious business owner comparing multiple vendors

Intermediate
You:Sales Representative
Goal:Address concerns and move toward a sale
Taylor
First Date Conversation

Taylor - Friendly but slightly nervous person on a first date

Intermediate
You:Date
Goal:Create a comfortable atmosphere and genuine connection